Archive for category Affiliate Tips
Great Frank Luntz Affiliate Summit Keynote Recap
Posted by Matt McWilliams in Affiliate Tips, Web Design on August 31st, 2010

Courtesy of Affiliate Summit
For those who follow our blog, you probably know that I am a big fan of Frank Luntz, particularly his book, Words that Work.
Recently he delivered one of the keynotes at Affiliate Summit and I missed it. That sucked.
But I was able to read numerous recaps of the speech and get some of his valuable insight anyway.
Trisha Lyn Fawyer had the best recap that I have seen so far and she shares a ton of information from the speech, including a picture of the “21 Words for the 21st Century” slide.
She lists about 20 great bullet points focusing the importance of words, targeting males and females, targeting based on age, etc.
Go check out her post and start putting Luntz’s brilliance to use as an affiliate.
All I can really add is to check out this post as well: Language Lessons from Orwell and Luntz
Questions to Ask Your Affiliate Manager #14: Can You Install Tracking Code for Me?
Posted by Matt McWilliams in Affiliate Tips, Pay Per Click (PPC) on July 12th, 2010
Last week in the of the Questions to Ask Your Affiliate Manager Series, I wrote about asking your affiliate manager if you can design your own creatives.
That was Question #13.
Question #14 is a simple one and yet practically no affiliate ever asks me.
Can I install my tracking script on your confirmation page?
Short Answer from Legacy: Yes! I highly encourage it.
This will allow you to track ad performance and keyword performance straight from your AdWords, Yahoo, or other interface. For more about tracking keyword performance check out part nine of my AdWords for Newbies Series on Keyword Tracking.
To install your tracking scripts on our confirmation pages, for example, just send me a plain text file with your secure tracking pixels (this means https:// not http://) via email and our IT team is usually able to get them up within 48 hours at the most, sometimes even within 2-3 hours. It’s that simple!
So make sure to ask your affiliate manager if you can install your tracking scripts on their confirmation pages.
Questions to Ask Your Affiliate Manager #13: Can I Design My Own Creatives?
Posted by Matt McWilliams in Affiliate Tips, Bonuses, Web Design on July 9th, 2010
In Wednesday’s installment of the Questions to Ask Your Affiliate Manager Series, I wrote about asking your affiliate manager for the sales numbers by country of their products/courses. Yesterday I wrote about asking your affiliate manager about the eligible countries for shipping.
Question Number Thirteen is to ask, “Can I design my own creatives?”
Ask your affiliate manager if you can design your own banner ads, do your own videos, or use their product shots in your own creatives.
Many programs do not allow these things and unfortunately many affiliates never ask if they can.
The answer for our program is “Yes!”
Very few affiliates have ever asked me if they can, but the ones who have ended up doing some awesome creatives. Some of the best banners and videos out there were done by affiliates on their own.
When you ask, make sure to ask for things like PSD files of product shots and pictures in a high-resolution format. You are much better off working with the high-resolution PSDs or PNGs at worst and then compressing them than working with low-resolution images and trying to make them work in a large banner or header graphic.
So, this is a question that you don’t have to ask me since you now know the answer, but I encourage you to ask your other affiliate managers.
Questions to Ask You Affiliate Manager #12: What Countries Cannot Buy Your Products?
Posted by Matt McWilliams in Affiliate Tips on July 8th, 2010
Yesterday I wrote about asking your affiliate manager for the sales numbers by country of their products/courses.
Today I encourage you to ask your affiliate manager if there are any countries to which they do not ship or if their products are unusable in any countries.
For instance, here at Legacy there are not any countries to which we do not ship. That’s right! We ship to every single country.
In fact, to date, we have shipped to 94 countries (our 94th came less than six weeks ago when we shipped a course to Bahrain).
So ask about where they can ship to so you are not selling courses to ineligible customers.
Also, make sure to ask if their products are illegal in any countries or regions or perhaps unusable, such as regionally encoded DVDs.
At Legacy, for example, our DVDs are not region encoded, which means they can be played on any computer that can play DVDs and on any DVD player anywhere in the world (Almost all DVD players can use either PAL or NTSC format. Our DVDs are NTSC).
So there you have the answers to those two questions for Legacy Learning Systems. For your other programs, make sure to ask your affiliate manager what countries cannot buy their products.
Questions to Ask Your Affiliate Manager #11: Sales Numbers by Country
Posted by Matt McWilliams in Affiliate Tips on July 7th, 2010
In my last installment of the Questions to Ask Your Affiliate Manager Series, I wrote about asking your affiliate manager for the daily conversion and sales statistics of their products/courses.
Today, I suggest you ask your affiliate manager about the breakdown by country. Such as this post:
Top Countries for Learn & Master Courses
What that breakdown shows you is that while the United States certainly does make up the overwhelming majority of sales, there are plenty of other countries with wonderful sales opportunities.
I strongly encourage you to use this information to your advantage and to ask your other affiliate managers for this information about their program(s).
Questions to Ask Your Affiliate Manager #10: Daily Conversion Stats
Posted by Matt McWilliams in Affiliate Tips, Pay Per Click (PPC) on June 22nd, 2010
Last week I talked about asking your affiliate manager about the seasonality of their products (or courses in our case).
Today, I encourage you to ask your affiliate manager about the daily statistics of their products/courses.
Such as this post that I wrote a while back that shows the daily breakdown of sales:
As you can see in that post, our best day for conversions is Thursday and the worst is Wednesday.
If you ask your affiliate manager (me) for the actual sales data of volume for each day, I am pretty sure he/she will give that to you as well.
Why is this a good question to ask your affiliate manager and how does this help you?
Glad you asked. It helps you:
1. Understand the sales cycles. Just as understanding the seasonality of things helps you know that summer sucks for us, knowing that Wednesday has lower conversions will help you not to panic when sales drop.
2. Dayparting your Pay Per Click ads. See this post about dayparting for more if you don’t know about this.
3. Knowing when to send emails to customers. If you have an email list, I would recommend sending them on days when our conversions are highest.
Questions to Ask Your Affiliate Manager #9: Seasonality
Posted by Matt McWilliams in Affiliate Tips on June 17th, 2010
Last week I mentioned a post by Logan Thompson about getting the most out of your affiliate manager in which he lists various questions you should ask your affiliate managers (he interview me and other affiliate managers for the post and each of us gave our own list) and earlier this week I started a series on additional questions to ask your affiliate manager.
Monday I posted affiliate manager question number eight: ask for custom redirects. After posting that many of you began to ask for them. I can already see and hear your wheels turning!
Today I encourage you to ask about the seasonality of the products (or in our case courses). In fact I will go ahead and answer the question here:

You can check out this post about our month by month sales.
At Legacy, like most retailers, we have a huge climb in the 4th Quarter. Late November through Christmas is incredible.
But unlike most retailers, we continue to hold steady in January and even February. Why? New Year’s Resolutions, instruments for gifts, and the cold weather. Check out this post about first quarter.
Other products are different so you should definitely ask your affiliate manager what the seasonality of their different products are. You never know what you might find.
Many of our affiliates are surprised to know that first quarter does so well for us and missed out on some great opportunities. Many affiliates did not know that the summer is so down and panicked earlier this month. Sorry, June really sucks. That is why I hate summer.
Stay tuned for more questions to ask your affiliate manager!
Questions to Ask Your Affiliate Manager #8: Custom Redirects
Posted by Matt McWilliams in Affiliate Tips on June 14th, 2010
Last week I mentioned a post by Logan Thompson about getting the most out of your affiliate manager.
He interviewed me for the post and I wrote seven of the least asked but important questions to ask your affiliate manager. Today I thought of number eight and plan to share even more over the next few weeks.
Question Number Eight is:
Can you set up a custom URL for me? Or better put a custom redirect.
If you are doing any form of print advertising, radio advertising, podcast advertising, or even on your own site and want it to look pretty, you will be much better served having an easy to read and remember URL such as learnandmaster.com / guitarguy rather than your normal affiliate link.
If you are marketing offline, this is a necessity for many of you.
If you have not already (and that is all but two of you) ask me for a custom redirect.
Note: You can read the first seven in Logan’s post.
Get the Most out of Me (Your Affiliate Manager that is)
Posted by Matt McWilliams in Affiliate Tips on June 7th, 2010
Logan Thompson did two significant things today.
First, he got my hooked on the Vitamin String Quartet. Their orchestra tributes to everything ranging from Linkin Park, Casting Crowns, Smashing Pumpkins, Relient K, and more are a great listen.
So thanks for that Logan!
Secondly, and the part that you actually care about today :), was a post he did entitled Getting The Most Out Of Your Affiliate Manager in which he shares tips from affiliate managers from various merchants, networks, and OPMs about the questions to ask your affiliate manager.
I highly suggest checking out his post, including my seven least asked but highly effective questions. Seriously, ask me, or any of your affiliate managers, for more help. We can usually help you with things you never even thought of.
UK and Canadian Pay Per Click Affiliates - AdWords New Broad Match Modifier
Posted by Matt McWilliams in Affiliate Tips, Pay Per Click (PPC) on May 11th, 2010
Earlier today Google released their new broad match modifier to UK and Canadian affiliates. It’s an open beta there and hopefully will come to the U.S. and other countries soon.
According to the Google AdWords blog, the feature allows you to “create keywords that have greater reach than phrase match and more control than broad match.” Hooray! Now, when is it in the U.S.?

Using it is simple, you just put a (+) symbol in front of any of the words in a broad match keyword. Any keyword with the (+) in front of it must appear in the search exactly or as a close variants. Synonyms like “learn” and “study” are not consider to be close variants by Google, nor are related searches, such as “piano” and “keyboard.”
Google gives a nice graphic that demonstrates the reach of the various keyword matching types. Click on the image on the right for a full-size view.
Here are some examples of how Broad Match Modifier works:
Example One
Currently the keyphrase “dvd guitar lessons” might be matched to such unrelated keyphrases as “musical movie dvds.”
Using Broad Match Modifiers though you can limit the possibilities. You can add the (+) to the word “guitar” to be sure that the word “guitar” must appear (or something more similar than “musical.”
Now “dvd +guitar lessons” might still fire on a search for “guitar hero videos.”
So you can qualify it even more. You get the point.
If you are in Canada or the UK, give it a try. Test some things out. And, if there is any way that I can help, let me know.
Learn more about it in the Broad Match Modifier section of AdWords Help.
More information about AdWords in our Ten-Part AdWords for Newbies Series.
April Affiliate Insider Newsletter is Out!
Posted by Matt McWilliams in Affiliate Tips, Legacy News on April 27th, 2010
If you are an affiliate, check your inbox for the April 2010 Affiliate Insider newsletter which was just sent today. You can also read it online here: April 2010 Affiliate Insider Newsletter
Inside the newsletter this month, you will find:
Links of the Month - the top performing links of April so far
How to Earn a 10% Commission Increase
New Creatives for Mother’s Day, Weddings, iPhone App, and more
How to Group Keywords for Pay Per Click
ShareASale License Plate Links
Top Blog Posts for April
May’s Bonuses on ShareASale
You can read it here, but the email version will have your specific codes in them.
Mother’s Day Creatives, Wedding Season, Keyword Grouping, and Advertising Tax Pandemonium - Legacy Affiliate Podcast Episode Eight
Posted by Matt McWilliams in Affiliate Tips, Holidays, Pay Per Click (PPC), Podcasts on April 23rd, 2010
Episode Eight of the Legacy Learning Systems Affiliate Podcast is recorded and ready for you to listen and learn.
This week I talk about the new Mother’s Day creatives on ShareASale, as well as wedding banners and other holiday creatives, how to group keywords by where people are in the shopping timeline, and discuss the advertising tax in Tennessee, Connecticut, North Carolina, and California.
You can listen or download below and you can subscribe to the podcast in iTunes.
Here are this week’s Show Notes:
New Mother’s Day Creatives | Mother’s Day Category on ShareASale
New Wedding Creatives - link coming soon. I will post it here on the blog later today. (EDIT: They are live now!)
Advertising Tax Updates from the PMA
Both Sides of the Track Podcast on Pay Per Call
Posted by Matt McWilliams in Affiliate Tips, Affiliate Tools, Pay Per Call, Podcasts on April 7th, 2010

I really enjoyed my guest appearance last night on the Both Sides of the Tracks Podcast with Jason Rubacky from ShareASale, affiliate Eric Nagel, and Rob Duva and Jason Spievak of RingRevenue.
The major topic of discussion was our Pay Per Call program on ShareASale.
We talk about the success we have had with our program and ways to improve it, as well as ways that affiliates can best use this platform.
As many have pointed out recently, it is the best affiliate podcast out there (even if I am biased towards our own haha).
Give it a listen below:
FeedFront Magazine Issue Ten is Online
Posted by Matt McWilliams in Affiliate Encouragement, Affiliate Marketing News, Affiliate Tips on March 29th, 2010
Issue Ten of FeedFront Magazine is online and has some great articles, affiliate tips, coverage of Affiliate Summit West, including the Pinnacle Awards, and tons more!
My article entitled Of Golf and Affiliate Marketing on page nine talks about the importance of surrounding yourself with the right people in affiliate marketing. I share some valuable lessons in my life that learned growing up playing golf.
One of the quotes I reference is from one of my favorite people, Charlie “Tremendous” Jones who said:
“You are the same today as you’ll be in five years except for two things, the people you meet and the books you read.”
In the artic
le I warn affiliates against being sabotaged by negative relatives, friends, and online associates in the forums on in social media.
We all know them. They are the ones who think affiliates sit around all day playing on the computer or the affiliates who write 10 posts a day and 9 of them complain about how hard it is. They are all negative influences who drag us down.
Here is an excerpt:
If you want to be successful in affiliate marketing, stop hanging out with affiliates who whine all the time about the industry, their merchants, or their performance. Quit reading posts from people who demotivate you. Quit associating with friends who tell you that you need to get a “real job.”
Instead, find people who have a positive attitude about affiliate marketing and support you in your efforts. Find people who have been doing this for a while, had their ups and downs, failures and successes, and associate with those people. Find members at a forum like ABestWeb who are positive and helpful and read their posts. If you find someone who is always negative, avoid their posts at all costs.
You can read the full article on page nine.
My friend and fellow Affiliate Manager, Patrick Vesperman, also writes a great article about building relationships and learning from them. Ironically, it is a great follow-up to my article
Here is an excerpt of that article:
Around this same time I met Matt McWilliams at Legacy Learning Systems. I was looking for advice and he responded to one of my questions. He could have emailed me and that would have been that. Instead, he called. He didn’t have to, but because he called, Matt and I continue to correspond and find that we have more in common than just our roles as affiliate managers.
Issue Ten might very well be FeedFront’s best yet. Check it out here. Well done Shawn Collins and Missy Ward.
Language Lessons from Orwell and Luntz
Posted by Matt McWilliams in Affiliate Tips on March 18th, 2010
What can you learn about writing for your site from George Orwell and Frank Luntz? 
Shawn Collins had a post yesterday that inspired me to revisit some of my notes on the topic of language and writing.
I have a piece of paper on my desk (well it is currently buried under a few articles I am writing and a list of things to do) that I constantly reference anytime I am starting an article or editing an article, or even when I am writing these posts here.
It is language lessons from two books and an essay that I have read in the past few months, Made to Stick by Chip and Dan Heath, Words that Work by Dr. Frank Luntz, and the essay Politics and the English Language by George Orwell.
Here are my language lessons from these great authors.
- Don’t Bury the Lead. The lead is the most important, simply stated point of the article or page. Make it the first thing your readers see. Don’t make the mistake of “building up to it.” Give them the best part first and then give them a reason to keep on reading. A question is often a great way to start off (see the beginning of this post for example).
- The first paragraph is one sentence only. See #7 for more on this.
- Don’t use tired language, cliches, or common figures of speech. In other words, be original.
- When at all possible, tell a story.
- Paint a vivid picture. Your words should spark creative thoughts in the minds of your readers. Give them details and vivid portraits of what you are trying to say.
- Use small and simple words. Don’t make people have to find a dictionary.
- Make your sentences and paragraphs short as well. Usually this can be done by limiting paragraphs to one train of thought and by following rule #8.
- If you can eliminate a word, do it. This is especially important when editing down. I usually find at least 30 words in a 500 word article that I can do without. Example: “As I was thinking about what to write here, it occurred to me that I had nothing to write.” A better wording might be: “I was thinking about what to write here and I realized I had nothing to write.” It’s a subtle change, but it is both more active and three words shorter. Other examples “I often find myself considering…” becomes “I often consider.” “Due to the increased cost of attending college, I decided to skip my final year” becomes “As college costs rose, I decided to skip my final year.” Last example: My original wording for the 2nd sentence in rule #6 was “Don’t make people seek out a dictionary.” I changed it to “Don’t make people find a dictionary.” One word. It’s slightly more powerful, easier to read, and shorter.
- Don’t use jargon. This is particularly relevant to internet marketers who often use “techie” language.
- Use no more than two commas per sentence.















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